By incorporating Digital Empathy into the patient experience, clinicians receive higher quality data and increased patient engagement, leading to improved patient activation, better identification of actionable critical issues, and more appropriate treatment.
Keeping healthcare human requires persistent and determined efforts dedicated to maintaining the person to person connection. Digital Empathy™ transforms transactional relationships into deeper, ongoing, trusting relationships.
Generic surveys, paper or digital, have been used routinely in healthcare to capture the information from patients. Challenging the one-size-fits-all approach, Digital Empathy™ recognizes that different people have different needs.
Data is only as powerful as its accuracy and when poor quality data is collected, results are compromised. Current means of collecting information, such as paper-based surveys or generic digital surveys, show low completion rates and a lack of meaningful data.
School-based Screening, Brief Intervention and Referral to Treatment (SB-SBIRT) is a methodology used in early prevention for students prior to the development of a substance use disorder, and it now considered a strategy for mental health screening and management.
Who Really Cares About Privacy & Security? Hardly a day has gone by recently without some mention in the mainstream news of a breach of an organization’s data, or some new threat to our personal information ‘worming’ its way through our social networks and lives. It should come as no…
Digital Empathy: an emotionally intelligent design language. Finally, organizations are paying attention to diversity, equity, and inclusion in the populations they serve. They are discovering that incorporating these principles has resulted in unexpected benefits – that they can “do well by doing good”. Furthermore, thought leaders are realizing it’s not…
When schools, families, and communities promote social and emotional learning (SEL), children and youth do better academically and are less likely to engage in risky behaviours.
When someone mentions “Big Bird”, if you’re from North America you probably think about the big yellow bird from Sesame Street. This would demonstrate that you’ve grown up watching TV in North America, because the big bird that Americans and Canadians watch is yellow.
New York City’s mayor, officials and educators are realizing that the current state of mental health for school children is declining, and this may lead to a devastating long-term effect.
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