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Your Patient is Someone’s Student: The Convergence of Healthcare and Education

By Behavioural Health, Digital Empathy, Education, Mental Health

Anxiety, depression, and suicide rates, already rising pre-pandemic, are significantly increased amongst our youngest.   As things like anxiety and depression take root in a child, their academic performance and socialization skills also suffer.  This has the likelihood to have far-reaching economic and societal impacts we are yet to recognize which may…

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Digital Empathy: A better way to identify social determinant and mental health issues

By Digital Empathy, Health

This two-part blog series explores themes from several recent podcast and video interviews held with Start Up Health, Passionate Pioneers, and Divurgent. I will explore potential flaws in traditional patient interviewing and surveying processes; how healthcare and education organizations are rethinking the way they collect information from individuals; and how they can more effectively…

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HCAHPS surveys lack Digital Empathy, resulting in low submission rates and poor-quality data

By Digital Empathy

Collecting patient experience data is critical for better health outcomes, yet organizations struggle to accurately collect this information because traditional surveying and screening tools are unable to adapt to the unique needs of respondents, resulting in biases. Furthermore, the inability to recognize individual cultural requirements results in incomplete and inaccurate…

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