At BC Children’s Hospital (BCCH) the resident staff responsible for conducting the Adolescent Screening Questionnaire (ASQ) often didn’t complete inpatient psychosocial reviews, and the results were only documented 45% of the time because the process was labour-intensive and hindered their workflow.
The low rates of documentation made it difficult for hospital administration to understand time required for taking the assessment and standardize the referral process to other services.
About BC Children’s Hospital
BC Children’s Hospital is an agency of the Provincial Health Services Authority, working towards improving the health of patients and families. BC Children’s Hospital is a leader in general and specialized paediatric services and is the province’s foremost teaching and research facility for child health.
About Tickit Health
Tickit Health houses the expertise to help organizations elevate their performance by harnessing the power of Digital Empathy. The flagship product, Tickit®, is an interactive proprietary digital surveying software that captures the unique needs of an individual and collects high-fidelity data for organizations to effectively manage their populations. Tickit Health has demonstrated the success of this tool in various industries, healthcare, market research, insurance and education across the US, Canada, and Australia.
About Adolescent Screening Questionnaire: Psychosocial evaluation is the recommended standard of care in addressing risky behaviors in youth behaviors. One way to conduct this evaluation is through the Adolescent Screening Questionnaire (ASQ), a paper-based set of questions used to screen adolescents exposed to a health risk environment. This screening tool helps the identification of adolescents exposed to high-risk environments and use of necessary early intervention to prevent morbidity and mortality in adolescents, helping providers to provide preventative and promotional health for youth. Learn more about ASQ here.
More Success Stories
The team partnered with Tickit Health to digitize the CG-CAHPS and apply digital empathy to it in order to serve the needs of diverse groups of patients at San Francisco Health Network (SFHN).
Maari Ma clinic reduced consultation time and gained more accurate information when assessing youth risky behaviors using Tickit.
Canada’s first integrated health and social service center for youth, Foundry approached Tickit Health to build its first youth intake and clinical experience surveys on a digital platform, Tickit®.
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