Many young people with chronic illnesses have an increased risk of mental health problems due to stigma, sub-optimal self-care and disengagement from health services.
Psychosocial screening for this particular group of youth is paramount, and the HEADSS framework has been widely used to identify areas for concern in this population. The HEADSS (Home environment, Education/employment, Eating, peer related Activities, Drugs, Sexuality, Suicide/depression, and Safety) assessment is a practical, time-tested strategy that guides semi-structured interviewing on psychosocial factors that impact an adolescent’s well-being. Tickit® offers a low literacy, digital commercialized format of the HEADSS assessment.
Trapeze is the specialist adolescent chronic care service for The Sydney Children’s Hospitals Network in NSW, Australia. Founded in 2012, Trapeze was created to support young people from ages 14 – 25 to manage their conditions better, to improve outcomes and reduce emergency visits and hospital admissions.
Tickit® was brought in to apply Digital Empathy and digitize the survey to address challenges in patient experience and hospital workflow.
The decision to use Tickit included the Digitally Empathetic youth-friendly user interface (colourful graphics, non-judgmental, gender neutral), low literacy level, and previous evidence regarding its acceptability as a data collection tool. As well, the data standardization and stratification (with risk and protective factors highlighted) and live data access would make data review fast and simple.
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