Maari Ma Health is a community-controlled health organization dedicated to improving the health outcomes of Aboriginal communities in New South Wales, Australia.
In 2015, Maari Ma started a Youth Health Clinic (YHC) which conducted annual youth health checks to improve the health outcomes of the Aboriginal young people. Utilizing a paper-based version of the HEEADSSS (HEADSS) assessment, the annual youth health check assessed the wellbeing of young people in the community. However, the paper HEADSS format was met with low usage and engagement rates from youth, resulting in incomplete surveys, inaccurate responses, and missed information. Furthermore, their staff spent a significant amount of time administering and interpreting the results.
Maari Ma Health commissioned this evaluation in partnership with the NSW Ministry of Health. Maari Ma Health has provided support and approval for the results of this evaluation to be made public at the Australian Public Health Conference 2018.
Authors: Jessica Hehir 1, Tarissa Staker 2, Garth Alperstein 2, Bob Davis 2, Kendall Jackman 2, Aung Si Thu 2, Nan Htun 2, Sally Gibson 3
1. Public Health Training Program, NSW Ministry of Health 2. Maari Ma Health Aboriginal Corporation, Broken Hill, NSW 3. Health and Social Policy Branch, NSW Ministry of Health
About Maari Ma Health: Maari Ma Health is an Aboriginal community-controlled health organization dedicated to improving the health outcomes for communities in the far west region of New South Wales, Australia, with a special focus on Aboriginal health. The organization is deeply committed to providing a holistic approach in healthcare by delivering a broad range of services in various dimensions – physical, emotional, spiritual, cultural and environmental.
About Tickit Health: Tickit Health houses the expertise to help organizations elevate their performance by harnessing the power of Digital Empathy. The flagship product, Tickit®, is an interactive proprietary digital surveying software that captures the unique needs of an individual and collects high-fidelity data for organizations to effectively manage their populations. Tickit Health has demonstrated the success of this tool in various industries, healthcare, market research, insurance and education across the US, Canada, and Australia.
About HEEADSSS Assessment: Adolescence is a challenging time when many emotional and physical changes take place. HEADSSS is a screening tool to assess risks that can be used for all adolescents. It provides a systematic approach to the adolescent interview progressing from the least threatening topics to the most personal and sensitive subjects. The acronym stands for: Home, Education/Employment, Eating, Activities, Drugs, Sexuality, Suicide/Depression, and Safety. This interview format is flexible and can be catered to all adolescents.
More Success Stories
How Black Creek Community Health Centre increased survey responses by 300% while reducing administrative overhead.
Silver Avenue Family Health Center asked Tickit Health to improve their response rates and lower survey administration costs with a novel approach to collecting patient-reported data.
The team partnered with Tickit Health to digitize the CG-CAHPS and apply digital empathy to it in order to serve the needs of diverse groups of patients at San Francisco Health Network (SFHN).
Find the perfect Tickit Health solution for your business.
From Screeners to assessments to questionnaires. Answer a few quick questions and we will guide you to the right product.