Evaluation of an eHealth psychosocial assessment tool among Aboriginal young people


Authors: Jessica Hehir 1, Tarissa Staker 2, Garth Alperstein 2, Bob Davis 2, Kendall Jackman 2, Aung Si Thu 2, Nan Htun 2, Sally Gibson 3

1. Public Health Training Program, NSW Ministry of Health 2. Maari Ma Health Aboriginal Corporation, Broken Hill, NSW 3. Health and Social Policy Branch, NSW Ministry of Health


Maari Ma Health, an Aboriginal community controlled regional health service based in Broken Hill, NSW modified the ‘TickiT’ tablet technology, an interactive mobile eHealth psychosocial assessment tool, for local Aboriginal young people. An evaluation was conducted to determine acceptability of the tool.


Presented at: Australian Public Health Conference 2018



Quality Improvement (QI) questions installed on TickiT were analysed. Qualitative interviews were conducted with a sample of Aboriginal young people who had completed TickiT before their Youth Health Check and staff of the Youth Health Clinic.

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Sixty (100%) young people answered the QI questions; 98% found using the tablet easy or very easy, 100% felt either comfortable or very comfortable answering the questions and 95% felt their responses would be helpful or very helpful for the youth health team. 

The majority of young people interviewed (8/11) found the questions easy to understand. Most (7/11) preferred to answer questions on TickiT rather than answer in person and 10/11 reported they would use TickiT again.

Youth Health Clinic staff interviewed believed the tool was appropriate for the Aboriginal young people in Broken Hill. Interviews revealed TickiT as an efficient and useful tool, collecting all the information required, saving time in the consultation with the GP. Reviewing the answers allowed the GP to direct conversation to the issues or risks that the young person had identified.



This evaluation found positive engagement, acceptability and satisfaction with TickiT from Staff and Aboriginal young people. A tablet-based tool is an acceptable psychosocial assessment tool in an Aboriginal youth setting.  



Maari Ma Health commissioned this evaluation in partnership with the NSW Ministry of Health. Maari Ma Health has provided support and approval for the results of this evaluation to be made public at the Australian Public Health Conference 2018.


Maari Ma Health Aboriginal community health organization