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Empathy HIT podcast with Vincent Ng, Bayshore HealthCare

By October 7, 2021No Comments

Empathy HIT with Dr. Sandy Whitehouse

On this podcast, Vincent Ng discusses how Bayshore HealthCare, one of Canada’s leading providers of home and community health care services saw a 300% increase in patient usage as well as greater engagement from patients using Digital Empathy. Digital Empathy revealed a new understanding of patient needs and level of satisfaction with Bayshore’s services, further supporting their patient-centred focus.