Empathy HIT podcast with Vincent Ng, Bayshore HealthCare
On this Empathy HIT podcast with Vincent Ng, Dr. Sandy Whitehouse and Vincent discuss how Bayshore HealthCare, one of Canada’s leading providers of home and community health care services saw a 300% increase in patient usage as well as greater engagement from patients using survey assessments with Digital Empathy. The surveys that used Digital Empathy™ revealed a new understanding of patient needs and level of satisfaction with Bayshore’s services, further supporting their patient-centred focus. https://twitter.com/vincent_ng?lang=en
Listen to Dr. Sandy Whitehouse’s previous podcast with Dr. Elizabeth Borycki here.