Better Lives through
Digital Empathy™.

The research behind Tickit was initiated by our Founder and Chief Medical Officer, Dr. Sandy Whitehouse, an adolescent physician. In her time as a medical director of emergency services at BC Children’s Hospital, Dr. Sandy routinely struggled to obtain accurate and complete information from her young patients. Testing through various innovative methods, Dr. Whitehouse was able to obtain more accurate information form her patients by putting a validated questionnaire onto a digital platform, using images and icons appropriate to her patients. This approach resulted in greater fidelity of responses collected, enabling Dr. Whitehouse and her colleagues to have more engaging conversations, identify critical issues and render appropriate treatment. With Whitehouse as co-founder, the idea became the basis of Tickit Health.

At Tickit Health, Sandy leverages her extensive background in healthcare industry to consult healthcare organizations in population health matters and design innovative questionnaires that result in high-fidelity data for organizations to improve their services and care delivery. Currently, she is also serving on the Board of Directors for ITAC Health.

Alex oversees the software development efforts at Tickit Health, and has been writing software applications since he was a teenager. With a BSc. in Computer Engineering, he has led the development of several commercial applications, including a consumer-focused language learning application. Alex has personal experience writing solutions for the Android, Mac, and Windows environments in multiple technical development environments. In addition to his fluency in the technical languages, Alex also speaks Russian, Polish, and Chinese.

Eric oversees Tickit Health’s growth, driving better integration and alignment between all revenue-related functions. Eric brings over 20 years of experience across a range of industries, including healthcare, law, real estate, media, technology, and social enterprise. Prior to joining Tickit Health, Eric worked as a lawyer, management consultant, growth hacker and content creator. Eric is also actively involved in his community, including as a mentor to business founders and in support of affordable housing.

Ellen brings over 25 years of extensive experience in enterprise software sales, marketing, and account management in the healthcare and technology industries. Prior to joining Tickit Health, Ellen was in leadership positions at IBM, AT&T, and the Canadian Diabetes Association. Ellen is responsible for all of Tickit Health’s client’s success in using Tickit, and working with the organization, including implementations, training, and ongoing support.

Karen is an award-winning marketing leader experienced in B2B go-to-market strategies and leading marketing teams across North America. With 25 years of marketing experience, Karen thrives at the intersection of marketing, sales, product, and customers. Her collaborative, can-do attitude make her a natural coach, mentor and trust builder.

As Chief Technology Officer, Luke will oversee software engineering and product strategy at Tickit Health. He brings more than 25 years of engineering and engineering management experience to his role, along with a huge passion for people, process and technology. Luke specializes in transitioning engineering teams through different stages of growth, most recently as a co-founder of hyper-growth startup Jane.app. In his time at Jane.app, Luke built a team of 50 engineers and wore many hats including manager, mentor and leader. In 2021, the company was recognized as a top 10 Canadian Software company to watch in the category of Mental Health.

Dave has had an extensive career building businesses in North America and Europe. He has managed large complex health solution portfolios and sat on both sides of the acquisition and divestment table. Prior to retiring from corporate life as TELUS Health VP, he led the enterprise health portfolio and oversaw M&A for the overall health business. He presently provides advice to scale-up companies in the areas of strategy, M&A, growth and governance. Dave has been widely recognized for his not-for-profit leadership contributions, and presently chairs the board of Southlake Foundation and sits on the Newmarket-Tay Power board. He is certified director (ICD.D) and management consultant (CMC).

Ian has served as Chair of the Company’s Board of Directors since the Company’s inception. Ian trained and practiced medicine in Australia, the United States and Canada. Practicing as an interventional cardiologist, he invented and commercialized a stent with Dr Don Ricci through their company EvYsio. Together they cofounded Evasc medical systems that create diverse vascular devices. Ian serves in a leadership capacity for several not-for-profit organizations.

Daniel co-founded the Company in 2012 with Dr. Sandy Whitehouse and has served on the board since that time although no longer involved in day-to-day operations. Daniel Penn is a serial entrepreneur and growth advisor helping companies reach their potential. He was named to Forbes 30 under 30 list for healthcare, has twice been a TEDMED Scholar. He has presented on the topic of innovation in Healthcare at conferences like MedicineX (Stanford), Health 2.0 and Queen’s Innovation Summit.

Heather is a senior partner with Dentons, the world’s largest law firm, as a member of the Corporate/Commercial practice group in Edmonton. Heather’s practice includes governance, shareholder disputes, mergers & acquisitions, technology (digital, data, IT) transactions and growth. Heather has a passion for helping entrepreneurs in the health and medical technology areas grow their businesses. Heather is active in the not-for-profit sector both locally and nationally.

Bob joined Tickit in November 2019 as Financial Advisor, joined the board in April 2020 and is our Board Secretary. Bob’s career in finance and corporate leadership includes roles as managing partner of Arthur Andersen Vancouver, CEO of FACS Records Centre, and co-Founder and CFO of D-Wave Systems. Bob has served the United Way of the Lower Mainland (Chair), United Way Canada (Treasurer), Rainbow Collaborative Technologies (Chair), Science World (Treasurer), University Hospital Foundation (Chair), Forum for Young Canadians (National Vice Chair), Leadership Vancouver (co-Chair), InspireHealth (co-Chair) and the Canadian Cancer Society (peer counsellor).